Industrial Mixers
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Challenges
- Our client’s staff organized into a group against the CEO of the manufacturing unit. This group took over all operational & production decisions – excluding the CEO and kept him under office arrest. There was a leadership crisis at the company.
- They adopted a go-slow approach to production.
Head Quarters saw no other option but to close their subsidiary in India
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Services Provided
- We conducted a quick factory walk-through to understand the level of non-cooperation.
- We implemented a strategy to identify the trigger and resolve the impasse by doing full assessment:
1. Focus group meetings with the group, and other staff members to understand the events leading up to the lock-out and leadership crisis.
2. 1-0-1 interviews with top management in India, including the CEO.
3. Psychometric assessments for all top management
4. A quick study of sales and production process, to identify risk & losses involved with stalled production.
5. A review of documents, order intake and production schedule - We highlighted interventions for immediate, mid, and long-term.
- Helped the CEO to understand the situation, reviewed his performance and facilitated this resignation with immediate effect.
- Managed the recruitment and on-boarding of his replacement.
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Delivered Value
The client was able to restore plant operations within three days.
The working committee immediately disbanded and direct participation of the Head Office team was re-established.
The CEO was released within three days without any legal litigation.
Production restarted, operational decisions and management returned to the hands of the HQ with tight control on the local management.
