
Services and Technology
India has rapidly become a preferred destination for global companies seeking to scale their technology and service operations. With a thriving ecosystem of Global Capability Centres (GCCs) — over 1,600 and counting — India now hosts the world’s largest concentration of offshore innovation and service hubs for Fortune 500 firms.


/ Overview of India's Services and Technology Sector
India’s growth is driven by digital infrastructure, skilled talent, and pro-business reforms. Initiatives like Digital India, ONDC, and GIFT City are fueling innovation in fintech, e-commerce, and enterprise services. Rapid adoption of AI, blockchain, and cloud is opening doors for global collaboration. With a vast consumer base and cost advantages, India offers both efficiency and a hub for global innovation.
$33.01 bn
Fintech Funding
$39.83 bn
Market Size
5.23 mn+
Employment Statistics (India)
+10.7% (in 2024)
Economic Growth Rate
/ Growth Drivers
Global Capability Centers (GCCs) India hosts the world’s largest number of GCCs, making it a global hub for R&D, analytics, and tech-enabled services for Fortune 500 companies.
Digital Infrastructure & Government Initiatives Programs like Digital India, ONDC, and GIFT City are transforming India into a digitally empowered economy, offering a supportive framework for tech businesses.
Skilled Talent Pool A young, tech-savvy, and English-speaking workforce — with over 5 million professionals in the IT-BPM sector — provides companies with scalable and cost-effective human capital.
Adoption of Emerging Technologies Rapid integration of AI, cloud computing, blockchain, and cybersecurity across industries creates strong demand for advanced tech solutions.
/ Key Investment Opportunities
Building Digital & Innovation Capabilities
∕ Leverage India’s ecosystem for setting up Global Capability Centers (GCCs) in R&D, AI/ML, and finance ops.
∕ Emerging tech parks and GIFT City offer incentives for foreign innovation labs.
∕ Strong demand for enterprise tech solutions like ERP, CRM, cloud, and cybersecurity.
∕ Rise of remote and hybrid work fuels investment in digital collaboration and productivity tools.

Scaling Digital Platforms for a Growing Market
∕ Expand fintech services for India’s underbanked and digital-savvy population.
∕ Introduce or scale healthtech solutions like tele medicine and digital diagnostics.
∕ Tap into the booming edtech sector with AI-driven, scalable learning platforms.
∕ Serve India’s MSME sector adopting digital tools at scale across industries.

Collaborating with Indian IT & SaaS Firms
∕ Collaborate with top IT service firms and agile SaaS startups for digital transformation.
∕ High potential for strategic acquisitions and joint ventures with Indian tech players.
∕ ONDC is reshaping e-commerce — foreign firms can integrate into this open digital marketplace.
∕ Investment opportunities in digital logistics, payments, and service platforms tied to ONDC.

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