Seamless import-export operations in India — we handle customs clearance, documentation, insurance, licenses, and local logistics, so you can focus on growing your business.
To succeed in India’s complex markets you need the right mix of professional expertise, proven processes and powerful IT, so that your Sales Team can focus on Sales and Customer Relationships.
New entrants choose to import and trade in India before considering manufacturing in the country, but struggle with import documentations, compliance, insurance, warehousing and local transport across the different states.
The daily transactions for many international companies and our Professional team and IT Backbone (ERP/SAP) administer millions of transactions throughout India. Our clients get Economies of Scale and real time Business-Intelligence combined with our vast experience of India – at a cost that no foreign start up can afford alone. Our reporting and systems give you better Process Visibility and effective Risk Management.
India is a diverse and highly segmented market. Understanding your ideal customer profile—whether industrial buyers, distributors, SMEs, or large corporations—is key to positioning your products effectively. Factors like price sensitivity, brand perception, and decision-making hierarchies differ across industries, so a localized approach is essential
India’s vast geography and unique business environment require a well-defined sales strategy. Will a direct sales team work best, or should you collaborate with distributors who have existing networks? Alternatively, forming strategic alliances with local companies can help you scale faster and navigate regulatory challenges.
India’s vast market requires a well-planned sales and distribution model. Should you focus on metro cities first or take a regional approach? How will you balance direct sales with channel partners? Understanding logistics, pricing structures, and supply chain dynamics will determine your market penetration success.
Our import and order execution services include coordination with customs and clearing agents, verification of import documentation, and accurate assessment of duties. We also support import/export registrations and licenses and manage insurance to ensure secure, compliant, and smooth cross-border transactions.
Our storage and logistics services include end-to-end warehouse coordination, efficient inventory management, and local transportation arrangements. We handle required permits and documentation and coordinate payments to ensure secure, compliant, and timely logistics operations.
We enable a seamless and controlled operational process, ensuring efficiency across key business workflows. This includes end-to-end management from quotation to purchase order, delivery, and final payment, along with accurate handling of product, inventory, stock, customer, and vendor master data. We also provide periodic performance reporting to maintain transparency and support informed decision-making.
As India stricts import regulations, compliance has become mandatory for foreign companies doing business in the country. We handle the end-to-end BIS registration process, including product certification, licence applications, laboratory coordination, and renewals, with a structured and reliable approach. This ensures full compliance, prevents delays or penalties, and allows uninterrupted access to the Indian market.
Practical answers to the most common questions international companies have when managing supply chain operations.
When an Indian subsidiary imports from a related foreign company, Customs needs time to verify that the transfer prices follow the Arm’s-Length Principle.Â
While this review (handled by the Special Valuation Branch – SVB) is underway, imports continue using a Provisional Duty (PD) Bond.Â
India’s first import can feel complex, but the process is straightforward with the right registrations:Â
Mandatory registrations:Â
Certain products also require additional technical/compliance registrations (Based on HSN).Â
Many foreign firms prefer working with an experienced importer to handle compliance, warehousing, and distribution. Once you open a subsidiary, expect stricter checks for your first independent shipment.Â
Indian customers value long-lasting products and reliable service. To build trust, companies must ensure:Â
Many companies use Annual Maintenance Contracts (AMCs) and extended warranty support. Long-term repair capability is expected even after warranties expire.Â
Yes—but only through permitted e-commerce models:Â
Marketplace Model (Allowed):Â
Inventory Model (Not Allowed for >50% foreign-owned companies):Â
In all cases, foreign companies must work with an Indian partner for actual sales, order processing, and compliance.Â
To link your bank’s Authorised Dealer (AD) Code with your IEC:Â
HSN (Harmonized System of Nomenclature) is a standardized system for classifying goods (Globally) for taxation and trade.Â
For Imports:Â
For Exports:Â
Typical duties applicable on imports include:Â
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