Operational Support Evolved: Building Resilience Through Crisis
An M+V (Altios) Perspective in Collaboration with VDMA
As part of our ongoing operational support to international subsidiaries operating in India, M+V (Altios) works closely with client teams on a day-to-day basis. What began as functional assistance has, over time—and especially during the Covid-19 pandemic—evolved into a deeper, more holistic partnership.
During the height of the pandemic, our support extended well beyond business needs. We worked alongside our clients to arrange life-saving oxygen, critical medicines, and access to healthcare services. This period highlighted the strength of our community and inspired us to explore how companies were navigating this period of uncertainty—managing not just operations, but also the well-being of their teams.
To capture this, we conducted in-depth, structured interviews and an online survey among German-Indian subsidiaries. The initiative sparked strong interest and participation, with companies openly sharing their challenges, responses, and lessons learned.
Our aim was to gain a broader understanding of business health and identify unique internal strengths that enabled companies to not only survive but thrive through adversity. By compiling these insights, we created a practical repository of shared practices that can guide others in building greater organizational resilience. While our research draws upon established frameworks, our intent is not to validate these models, but to provide adaptable structures that companies can tailor to their own needs.
The months of complete business standstill (March–May 2020) were deeply challenging—both psychologically and operationally. Leadership emerged as a defining factor in companies that successfully rebounded, showing a deep focus on people-first strategies and unified decision-making.
Today, we hear a renewed optimism from all participants—a sense of clarity and preparedness that stems from having endured two significant lockdowns. Companies are more confident in facing future disruptions.
“In order to survive and grow, a company must be able to anticipate, prepare for, respond to, and adapt to incremental change and unexpected interruptions.”
Key Insight:
Resilience is not a fixed state but a continuous journey. Every company possesses the capacity for resilience—what matters is learning from one another and strengthening internal capabilities.
Resilience thrives on the interplay of four core disciplines: Leadership, People, Process, and Product. How these elements connect, complement, and energize each other determines an organization’s ability to navigate uncertainty.
New Report
Staff Transition Trends Post-COVID in the Indian Engineering Sector
In collaboration with VDMA, our latest report explores how Indian subsidiaries in the engineering sector are responding to major staffing transitions in the aftermath of COVID-19. The report identifies key trends and offers actionable insights to strengthen recruitment strategies moving forward.
