The company was looking for a dependable partner who can run the operations seamlessly, ensure timely customer service, has knowledge of medical business, including storage and material movement challenges. Moreover, all that with a challenge of a ‘disturbed’ distributor who never wanted the business to thrive, without his intervention.

To address these challenges, our services encompassed the following:

• Strategic Supply Chain Management

We devised and executed a robust supply chain strategy for their India expansion. By meticulously coordinating operations, we ensured the seamless flow of goods, precise inventory management, and timely deliveries within the intricate medical industry landscape.

• Optimized Warehousing and Regulatory Compliance

We undertook the challenge of optimizing our client’s warehousing practices. By meticulously analyzing and implementing strategic measures, we elevated their storage efficiency. This, in turn, facilitated streamlined inventory management and more efficient material movement. Moreover, we provided vital advisory services to ensure adherence to complex regulatory requirements, guaranteeing smooth operations and minimizing potential disruptions.

• Tailored Expertise for Operational Excellence

We assembled a dedicated team of experts well-versed in navigating India’s operational intricacies. This team not only ensured flawless execution but also utilized their profound understanding of the medical sector to drive efficiency and effectiveness.

• End-to-End Solutions for Market Entry Challenges

Our comprehensive approach encompassed solutions for obtaining crucial drug licenses, managing seamless imports through the Indian subsidiary, efficient storage solutions, and in-time delivery management. We further demonstrated our capability by offering an in-house solution for air-conditioning the client’s goods, coupled with diligent compliance oversight, encompassing timely submissions and renewals.

• Conflict Resolution with the Distributor

We implemented a comprehensive approach to address the challenges with the troublesome distributor. We initiated an open and direct dialogue with the distributor to understand their concerns and perspectives. Through conflict resolution and negotiation, we sought win-win solutions that aligned with both parties’ interests. Simultaneously, we reviewed the existing contract and established clear performance metrics, ensuring accountability of the distributor. Furthermore, we developed a contingency strategy that involves exploring alternative distribution channels, thereby reducing dependence on a single distributor.